Dear partners,
We are aware that over the past few days you may have experienced intermittent server performance issues that impacted system stability. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while our teams worked to address the situation. We are pleased to share that the situation has improved significantly, and platform services are currently stabilizing.
Our IT team continues to closely monitor system performance in real time to ensure ongoing stability and to fully identify and address any remaining underlying causes. While current indicators are positive, we remain in an active observation and validation phase to ensure full resolution and continued reliability.
We will continue to keep you informed and will provide a final confirmation once our investigation has been fully completed and we have verified that the issue is fully resolved.
Thank you for your continued patience and understanding.
Best regards,
FrontDesk Master Team