We recently informed you of a security breach involving unauthorised access to FrontDesk Master’s platform during two periods: 12–13 and 14–16 October 2026.
We strongly recommend that you notify all your guests, especially those with upcoming reservations, as soon as possible.
FrontDesk Master can send the guest warning on your behalf using the template provided.
To enable us to notify guests who booked through Booking.com, please authorise FrontDesk Master by following these steps here.
Please email your written authorisation to security@frontdeskmaster.com as soon as possible so we can proceed.
Best,
FrontDesk Master Team
Best regards,
FrontDesk Master Team