Dear customers,
We would like to inform you that between 01-02.12.2025, Booking.com has been experiencing an issue which may have caused some reservations not to be downloaded into the system on time.
We kindly ask you to check if the reservations made, modified or cancelled on Booking.com on those dates are present in your system. If you notice any missing bookings, please add them manually and ensure the correct Reservation ID is entered in the Reservation Details field.
If you have any questions or concerns, feel free to reach out to us at support@frontdeskmaster.com.
Best regards,
FrontDesk Master Team