October 2017 – Release Notes

Hello everybody,

We are glad to inform that v.2.0.22-24 have been released in September and October. Next update should be released around 13th or 20th November. Please have a look below at the changelog and what’s coming next.

CHANGELOG – FEATURES / ENHANCEMENTS

Changes in PMS & Channel Manager:

[DEV-1923] – Room Colors

Long awaited BedView color customization has arrived.

[DEV-1896] – Add the help window on the UI

We have added the feature which will allow us to provide you with better guidance in each of the windows. You can now click on the help icon on the frame of the window you are looking at to get its description from our knowledge base.

We will be adding solutions gradually in next weeks to all windows.

[DEV-1986] – Certified Invoicing + SAFT via Fact.pt Portugal

FrontDesk Master has released an integration with an invoicing software which allows issuing fiscally certified invoice, generating SAFT or processing automatically invoices to fiscal authorities.

[DEV-1784] – Booking Channel Commission Report – new filter

A new filter wad added to the report allowing viewing the results generated based on the booking date or booking arrival date:

[DEV-1961] – City Tax for Catalunya

FrontDesk Master automatically calculates the city tax of 0.5 Euro according to the legal requirements when bookings are made in hostels from Catalunya.

[DEV-1970] – Changes in the city tax conditions for Ischia, Italy

FrontDesk Master automatically calculates the city tax of 1 Euro according to the legal requirements when bookings are made in hostels from Ischia, Italy.

[DEV-1385] – Reports – Colombia SIRE Report (DAT file)

Legally required report for properties in Colombia has been added to the system.

[DEV-2108] – Hostelworld XML – Cancellation Notes

Hostelworld released a new feature. They provide cancellation rules with each booking. The information will be displayed in Reservation Notes.

[DEV-1967] – Accept payment above Balance Due & Calculate Change

When taking the payment you can enter the amount greater than Balance and the system will calculate the change which should be given to the customer.

Changes in Booking engine:

[DEV-1801] – New Restriction – Cut Off

A new restrictions which allows setting up a cut off day on booking engine per specific room and date:

[DEV-1451] – Booking engine – Show rate description on the engine

Right now the booking engine will display rate descriptions entered in Rate Manager in Edit Rate window.

Edit Rate windows:

Booking Engine Example:

[DEV-1023] – Booking engine – Determine fields to display and mandatory ones in reservation form

Booking engine allows customizing which fields in the reservation form should be displayed and which of them are required for the booking. You can find the settings in Property Settings / Booking Engine / Settings.

Major Bug Fixes

[DEV-1556] – Invoices: Date filter problem in All Issued Invoices
[DEV-1582] – Reservation lists – improvements
[DEV-1626] – Sale Item Report – unchecked products appear on the report
[DEV-1636] – Search bar – system doesn´t find guests
[DEV-1772] – Reservation – Can’t assign booking to bed
[DEV-1813] – Reservation – Can’t split booking after cancelling nights and moving guests to other beds
[DEV-1831] – Booking Engine / PriceMatrix – auto converted prices does not show on Booking Engine
[DEV-1855] – Booking Engine Reservation – Incorrect check out date in booking engine reservation
[DEV-1857] – Deposit list – deposit list doesn´t open
[DEV-1859] – Booking Engine Reservation – Can´t return extras buy on booking engine
[DEV-1860] – Booking Engine – Availability doesn´t show on Easy Mode
[DEV-1868] – Reservation Notes – Notes saved with wrong date
[DEV-1872] – PriceMatrix – Incorrect occupancy price
[DEV-1875] – New City in Chile – Curicó
[DEV-1879] – Reservation – Error after press Tab button while changing prices
[DEV-1880] – Reservation – Error while loading a new booking window
[DEV-1882] – PriceMatrix – System doesn´t refresh the availaiblity after unblocking
[DEV-1883] – Reports – Wrong results in Pick Up report
[DEV-1884] – Reports – Wrong results in the report In House report
[DEV-1885] – Reservation – Can’t change status from reservation from
[DEV-1894] – Reservation – 5+ Private Rooms not visible while creating quick booking
[DEV-1898] – Sale Item report – Jumping scroll
[DEV-1900] – PriceMatrix / Rates – The linked prices doesn’t change
[DEV-1903] – New Take Payment – Sales with prices converted to second currency showed in primary currency
[DEV-1907] – ChannelManager – System doesn’t update availability to Booking.com
[DEV-1917] – Notifications – Notification about cancelled reservation not sent for Booking Engine reservations
[DEV-1919] – ChannelManager – System sometimes doesn’t update availability after a booking enters
[DEV-1920] – Production matrix report – Missing dates in report results
[DEV-1922] – Invoices – Wrong Balance Due on invoice
[DEV-1925] – Auto block – System blocks properties when it shouldn’t
[DEV-1932] – UI – Improvement
[DEV-1951] – Check-In / Out lists & Reservation Status
[DEV-1953] – Channel Manager – Wrong room type updated
[DEV-1959] – Edited price/city tax – After editing price or city tax can’t take payment of the difference
[DEV-1475] – Reservation View – Sorting by Arrival Time doesn’t work
[DEV-1556] – Issued Invoices – Date filter doesn’t work
[DEV-1856] – Reservation – All nights cancelled after check out
[DEV-1869] – Notifications – Notifications appear in wrong hostel
[DEV-1887] – Inventory Manager – Inventory count not correct
[DEV-1924] – Dashboard – System stucks after few operation on Outstanding bookings list
[DEV-1957] – Invoices – Wrong Balance Due on invoice
[DEV-1969] – Search bar – system doesn´t find guests
[DEV-1975] – Inventory Manager – The Update button disappear and can’t update the inventory.
[DEV-1988] – City Tax – Tax not added to old booking
[DEV-1989] – Booking Engine – Change translate
[DEV-1995] – Av & Rate Calendar – Long loading
[DEV-1996] – Channel Manger – Sending wrong prices to Expedia
[DEV-1997] – Dashboard – Sorting booking onTotal Outstanding list
[DEV-2000] – Email – Emails sent every 15 minutes
[DEV-2007] – Email – Deleted emails templates sent to guests
[DEV-2009] – ChannelManager – Availability not sent to Booking.com with Occupancy Pricing option active
[DEV-2018] – Season Manager – Prices erased for seasons without assigned dates
[DEV-2019] – Reports – Correction in MOSSOS report for Catalunia
[DEV-2020] – ChannelManager – Availability sent only for one room type for rooms with more room types assigned
[DEV-2025] – Room Manager – Can’t assgin or create booking despite despite the room type availability dates correctly set up
[DEV-2026] – UI – System menu diappears after moving windows around
[DEV-2043] – Reservation – Wrong prices in Create Resrevation for specific room
[DEV-2047] – Channel Manager – System doesn’t update availability on Despegar
[DEV-2070] – Channel Manager – Booking didn’t enter into the system
[DEV-2075] – Strategy Manager – Can’t set up strategy for Child Rate
[DEV-2083] – Channel Manager – Missing first reservation from the server (Agoda)
[DEV-2084] – Channel Manager – Get Future Bookings not working (Agoda)
[DEV-2087] – Bulk Update – Prices for Child Rates not updated after changing the prices through Bulk Update

August 2017 – Release Notes

Hello everybody,

We are glad to inform that v.2.0.19-21 have been released in August. Please have a look below at the changelog and what’s coming next.

CHANGELOG – FEATURES / ENHANCEMENTS

Changes in PMS:

[DEV-1395] – Automatic Rate Linking

Rates are meant to support handling different prices on different sales channels. In order to streamline price changes and revenue management, FrontDesk Master allows creating children rates which will be set automatically based on the adjustment rules and changes to parent rates. Here you have a sample adjustment rule:

Let Hostel Website Rate be the parent rate  ——–> keep child rate Booking.com Rate always “+10$”

FrontDesk Master will handle the children rates automatically whenever there is a change in price (or restrictions – optional) for parent rates.

[DEV-1] – CHAT – Ulepszenia

We have improved the chat functionality by adding sounds and visual effects to new incoming chat messages.

[DEV-1602] – User management – UI improvements

We improved the user management window.

[DEV-1639] – Private expense

While recording expense bills in the system you may report some invoices as personal use ones. It will let you filter them out when preparing Profit & Loss Statements.

[DEV-1737] – New key in email template

There are new keys available for email templates:

City Tax Total – total of the city tax
City Tax Per Person Per Nigh – City Tax Value per Night per Person

[DEV-1739] – Edit tax in reservation window

Although FrontDesk Master calculates city taxes automatically (contact us if you need such option), we enabled manual value changes in the reservation form based on some requests:

[DEV-1767] – Primavera Integration v.1.0

FrontDesk Master is integrated with Primavera (http://pri.pt/) software which allows electronically process invoices according to the legal regulations in Portugal. We have released version 1.0.

[DEV-1770] – Description in Take Payment / Give Refund Window

You can now add descriptions to Take Payment or Give Refund transactions. Descriptions will be shown in your Accounts & Transaction table.

[DEV-1802] – Sale Item price converted from secondary currency

You no longer have to set up prices of a sale item for Point of Sale in each secondary currency. Now, the prices are automatically re-calculated based on your global exchange rate settings.

[DEV-1187] – Processing Add Ons from Booking.com

So called “Reservation Add-Ons” from Booking.com such as breakfast or parking will be automatically added to your Item Manager and also respectively to the reservation with the proper pricing.

[DEV-503] – Price per Occupancy – Booking.com

Some time ago Booking.com started to support so called “Price per Occupancy”, it is different price for different number of people in the private rooms. Right now, you can upload your entire occupancy price list from FrontDesk Master to Booking.com. (The way it has worked for years in Expedia.)

[DEV-1779] – New Report — Production Matrix

In cooperation with Revenue Managers we are adding another report allowing thorough analysis of your property performance. The report allows analyzing daily pickup of bednights, occupancy and revenue – cumulative and net additive.

[DEV-1788] – Invoice – Allow entering negative values (Credit Notes)

In case you need to create a Credit Note you can now create an invoice with negative values in the system.

[DEV-1666] – City Tax report

For those who are paying city taxes, we added a simple report allowing you to calculate the amount due.

[DEV-1765] – Strategies – Applying multiple strategies

We will be working on more Revenue Management modules shortly and this is just the first step. You can now create multiple descending or ascending strategies and the system will apply them respectively to the rules and property occupancy data.

[DEV-1582] – Reservation lists – improvements

On the left side of the screen you can find a useful arrival and departure lists. Right now you can also:

  • double click to open the booking
  • perform operations available under right-click

Changes in Booking engine:

[DEV-385] – Google Analytics Integration

You can easily add your Google Analytics code to use Google Analytics to measure your booking engine performance.

[DEV-831] – Min Stay Alert in Easy View

Booking Engine in Easy View will also display the rooms which are available but require longer booking period (Minimum Stay).

[DEV-1726] – Booking Engine extra services – email confirmation & notification

You can sell extra items in the booking engine. The details will be respectively included in the confirmation email for guest and in the system.

[DEV-1482] – Polish Font on Booking Engine

Polish fonts have been polished in the engine:

MAJOR BUG FIXES:

[DEV-1363] – Deposits – can´t take document deposit
[DEV-1428] – Reports – occupancy report and room type metrics discrepancy
[DEV-1546] – Canceling guest from reservation window
[DEV-1696] – Can´t open Time Clock
[DEV-1702] – Emails: Sending 1 day before email problem for specific rooms
[DEV-1708] – System freezing – Availability and Rate Calendar
[DEV-1738] – Wrong prices in Create Resrevation
[DEV-1751] – Price – auto converting problem
[DEV-1764] – Can’t shift switch
[DEV-1778] – Reservation with balance 0 in Total Outstanding
[DEV-1819] – Reservation: Can’t edit commission
[DEV-1820] – Invoices: {PaymentMethod} key problem
[DEV-1824] – Accommodation details in invoice problem
[DEV-1424] – Property Setting view problem
[DEV-1505] – Searching booking problem
[DEV-1604] – Account Balance Report problem
[DEV-1609] – Search guest in reservation form
[DEV-1617] – No data in Lenght of Stay report
[DEV-1837] – Reservation – Number of nights problem
[DEV-1852] – Accounts and Transactions – Can’t generate pdf
[DEV-1853] – Emails – 1 day After not sent
[DEV-1862] – Unallocate bed problem
[DEV-1863] – Desktop – Support button does not work
[DEV-1906] – Bills and Vendors search problem
[DEV-1386] – Permissions: Edit Prices button not visible despite the permission
[DEV-1522] – Delete season issue
[DEV-1526] – Loading Total Payment Outstanding in Dashboard
[DEV-1543] – Problem with changing rates
[DEV-1544] – Permissions: Access to Bed View
[DEV-1555] – Reports: Total booking revenue in Booking Channel Summary problem
[DEV-1560] – Reservation: Manually put DOB and check in status problem
[DEV-1697] – Guest In-House on Dashboard
[DEV-1698] – Split and Balance Due
[DEV-1714] – Problem while putting manual prices in the Calendar
[DEV-1729] – Wrong multiple emails sent to guests
[DEV-1731] – Hide Bookers problem in Guest Police Report
[DEV-1741] – Wrong dates in notifications
[DEV-1752] – Blacklisted guest in manually created reservation
[DEV-1763] – Bulk Update – Removing Min Stay
[DEV-1821] – Wrong time zone in Inventory Manager
[DEV-1840] – A&R Calendar – Error after changing prices
[DEV-1848] – Reservation – Can’t cancel nights from BedView
[DEV-1850] – Reservation View: error in cancelled reservations

Thank you

– FrontDesk Master Team

28th June 2017 – Release Notes

Hello everybody,

We are glad to inform that v.2.0.18 has just been released. (Don’t forget to clear cache in the browser and reload. Read here how.)  Please have a look below at the changelog and what’s coming next.

WHAT’S NEXT?

  • AirBnB, Agoda and TripAdvisor are just around the corner. We haven’t managed to release them in the last of Q2 updates but all of them are 90% ready and we are aiming to release them in July.
  • There are exciting changes coming to BedView – stay tuned, we can’t wait to release them.

CHANGELOG – FEATURES / ENHANCEMENTS

[DEV-1536] – API v. 1.0

We have release an API which allows third party providers such as accounting systems, channel managers, PMSes, guest applications, POS to connect to FrontDesk Master.  If you want to connect an application contact us for details and for the next steps.

[DEV-42] – Tooltip room list

We have improved a tooltip. Few more details, clear structure. We hope you like it!


[DEV-50] – Occupancy Report

It has been long awaited to let switch between BEDS and BEDNIGHTS in the Occupancy Report. We have added few new options to the report.

MAJOR BUG FIXES

[DEV-1250] – Account Balance Report problem
[DEV-1431] – Dashboard – Wrong # Arrivals
[DEV-1474] – Reservation: Wrong price after modification from B.com
[DEV-1506] – Can´t sell item to Leaving guest
[DEV-1510] – Reservation: modification didn’t change the price correctly
[DEV-1545] – CM: Despegar – dorm prices update problem
[DEV-1558] – Can’t generate pdf in Accounts and Transactions
[DEV-1564] – Disappeared Booking.com plugin
[DEV-1570] – Reservarion: can’t create booking
[DEV-1571] – Reservation: missing room types in Add Room Type option
[DEV-1573] – Hidden accounts amount visible for receptionists
[DEV-1577] – Changing room type problem
[DEV-1581] – Blocked Bed – User name
[DEV-1583] – Reservation Lists – improvements
[DEV-1587] – Inactive room type available in Room Changes pop up
[DEV-1590] – Reports: can´t load shift audit report
[DEV-1591] – Split and Booking Method
[DEV-1594] – ChannelManager – Wrong number of guests in HC reservation
[DEV-1605] – Can’t see added nights on Bed View
[DEV-1606] – Total due differences
[DEV-1611] – POS – surcharge issue
[DEV-1630] – CM: Expledia tax and 100% collect problem
[DEV-1632] – BE: booking an unchecked room type
[DEV-1633] – A&T: Transfer problem
[DEV-1634] – A&T: Transaction currency problem
[DEV-1641] – City tax Bratislava problem
[DEV-1645] – Removing Coupon issue
[DEV-1648] – CM: System does not send min. stay restriction to Expedia
[DEV-1649] – CM: System does not sent Global Update for Expedia (specific ID)
[DEV-1655] – BE charging wrong commission

[DEV-1561] – Reservation: Problem with changing prices per night in Overview
[DEV-1530] – Reservation: overlapped bookings
[DEV-1608] – Wrong dates in email notifications

Thank you

– FrontDesk Master Team

31st May 2017 – Release Notes

Hello everybody,

We are glad to inform that v.2.0.17 has just been released. Please have a look below at the changelog.

[FEATURES / ENHANCEMENTS]

CHANNEL MANAGER:
[DEV-507] – Processing information about payments collected by Booking.com
[DEV-1476] – Processing information about payments collected by EXPEDIA COLLECT

BOOKING ENGINE:
[DEV-1426] Add Dutch language
PMS NEW FEATURES:
[DEV – 1] – Weekly, Monthly View on the BedView


[DEV-853] – Check-out with balance notification
[DEV-866] – New Block / Unblock Pop up on BedView


[DEV-866] – New methods to BLOCK and UNBLOCK all rooms


[DEV-1137] – NEW WINDOW: Deposit List


[DEV-1172] – Modified Text of email notifications
[DEV-1287] – New columns in invoices – paid to date and balance
[DEV-1203] – City Tax Serbia
[DEV-1301] – City Tax Colombia
[DEV-1402] – City Tax Lisbon
[DEV-1461] – City Tax Italy
[DEV-1294] – City Tax Slovakia

REPORTS:
[DEV-1346] – Reports – Add columns to Guest List / Police Report
[DEV-588] – Importing selected reports to PDF
[DEV-1328] – Implementation of Portugal SEF Report (DAT file)

IMPROVEMENTS:
[DEV-989] – Improved Room Type Details in confirmation email
[DEV-1156] – Search for guest in the booking

[MAJOR BUG FIXES]

– [DEV-853] Check-out with balance notification
– [DEV-928] Reservation Notes saving
– [DEV-941] Room Type Change on BedView
– [DEV-1057] Extending reservation – pricing problem
– [DEV-1075] Wrong total and balance due in emails
– [DEV-1100] Unallocated cancelled nights vs balance due problem
– [DEV-1112] Allocate to other room type problem
– [DEV-1119] Inventory manager count problem
– [DEV-1144] Occupancy Report – All Private Rooms/Dorms error
– [DEV-1146] Can’t open Timesheet
– [DEV-1148] Can’t delete phone number and nationality
– [DEV-1153] Cancelled guest in the Guest Report
– [DEV-1154] Tax report problem
– [DEV-1171] Notification – Reservation Price Manually Changed
– [DEV-1204] Duplicated reservations in Guests and Reservations

Thank you

– FrontDesk Master Team

30th March 2017 – Release Notes

Hello everybody,

We are glad to inform that v.2.0.14 has just been released. Please have a look below at the changelog. Stay tuned for the list of our goals for Q2 of 2017.

[FEATURES / ENHANCEMENTS]

– [DEV-823] Bank transfer details for booking engine
– [DEV-824] Multi-property booking engine
– [DEV-1056] Reservation View – New columns added (hidden by default)
– [DEV-1181] Accommodation Tab in Reservation window

[MAJOR BUG FIXES]

– [DEV-853] Check-out with balance notification
– [DEV-928] Reservation Notes saving
– [DEV-941] Room Type Change on BedView
– [DEV-1057] Extending reservation – pricing problem
– [DEV-1075] Wrong total and balance due in emails
– [DEV-1100] Unallocated cancelled nights vs balance due problem
– [DEV-1112] Allocate to other room type problem
– [DEV-1119] Inventory manager count problem
– [DEV-1144] Occupancy Report – All Private Rooms/Dorms error
– [DEV-1146] Can’t open Timesheet
– [DEV-1148] Can’t delete phone number and nationality
– [DEV-1153] Cancelled guest in the Guest Report
– [DEV-1154] Tax report problem
– [DEV-1171] Notification – Reservation Price Manually Changed
– [DEV-1204] Duplicated reservations in Guests and Reservations

Thank you

– FrontDesk Master Team