Hello everyone,
We’d like to share with you some information related to FrontDesk Master short and mid-term objectives. Have a nice week.
Key takeaways:
- FDM will comply and help you comply with GDPR
- BedView improvements: switch beds, block, unblock rolling out any day.
- FDM will be migrated to New Servers in May
- More focus on fixing issues over releasing new features
In detail:
GDPR in one minute
- GDPR is a new European data privacy regulation which affects absolutely anyone who deals with guests from Europe (UE), regardless the property location.
1) We will be ready and we will help you to be ready.
2) FDM Terms and Conditions with relevant data processing terms will be released this month and property admins will be asked to accept them.
3) FDM will support: - guest details anonymization (removal of sensitive details from the past bookings)
- collecting guest marketing consents via Guest Profile Online (together with online check-in)
- right to be forgotten – guest’s right to request data deletion
- right of access – guest’s right to access and view their data
Please stay tuned for more details.
BedView
In the following days we are going to release an improved BedView which allows much better:
- bed switch
- selecting specific beds in an existing reservation
- blocking and unblocking beds
- viewing prices for selected beds
We believe that it’s one of the most important improvements which supports our ambition to have the best Bed Calendar in the industry. In next months we will work on ‘swapping beds’ which is another long awaited feature.
New servers
In next days we are moving the infrastructure to new servers which will:
-help the system performance
-enable performing most system updates without taking it offline!
Work in progress and short-term objectives
It is our passion to constantly improve the system by adding new functionalities. Also, we get lots of great feedback from you. However, in the next several weeks we will primarily focus on addressing all reported issues related to already existing functionality.
The new servers enable performing most of the updates without stopping the application and we are aiming to develop a new standard of immediately releasing important fixes or small improvements.
Mid-term goals:
- Re-working the RESERVATION WINDOW to open and save faster. (work in progress but it’s a long term process)
- Online Check-in – it’s ready but requires tests and polishing on our side
- Payment gateway – it’s 50% ready and it will be implemented after May and GDPR related changes.
We hope the information is useful and you will enjoy the updates.
If you have any comments or you’d like to provide feedback, please feel free to contact us at info@frontdeskmaster.com.
Mateusz Sznir – FrontDesk Master Team