(UPDATED 14th Dec) IMPORTANT! Booking.com sends the wrong number of guests in reservations.

Dear Partners,

Booking.com is still experiencing one of the issues. These problems are not on FrontDesk Master side.

  1. The problem with receiving No Show updates from channel managers was resolved by Booking.com
  2. Unfortunately, the problem when Booking.com sends an incorrect number of guests in reservations persists. Please make sure to correct them manually if needed.

As soon as Booking.com fixes the issue, we will let you know immediately.

Best regards,
FrontDesk Master Team

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Estimados clientes:

Booking.com sigue con uno de los problemas.

  1. El primero con recibir actualizaciones sobre No Shows enviadas de los channel managers fue resuelto por Booking.com.
  2. Lamentablemente, sigue el problema donde Booking.com envía a veces un número incorrecto de huéspedes en las reservas. Asegúrese de corregirlos manualmente si es necesario.

En cuanto tengamos noticias sobre la resolución de este problema, se lo haremos saber enseguida.

Atentamente,
FrontDesk Master Team

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