New Point of Sale and more!

Hello everyone!

Happy New Year! We wish you dozens of guests (not necessarily in the same bed though), fun staff parties, and great experiences!

With the New Year, we have just released a new system update. See below some features that are available now in FrontDesk Master.

More good news coming soon.


Content

Point of Sale

Booking Methods in automatic emails
Enlarge guest photo
Smart Availability Rules
Minimum Advance restriction for Booking.com
INE report improvements for Portugal
Did you know that…?


Point of Sale

Try the updated version of our Point of Sale. Set up custom categories and item colors, use new search item option, sell items for different consumption dates, give change or sell to staff members. All that is in the updated interface that we hope you’ll like!

Custom item and category colors

Now you can create custom category colors and set different colors for items’ backgrounds. 

You will find Edit Categories button in Item Manager. You can access it now without opening a sale item. When changing category color, you can use the default color palette or HEX color codes.

To set up the background color of a sale item, open the item in Item Manager and choose the color using Select color option. Here you can also use the default color palette or custom colors in HEX.

Sell multiple items per consumption date

With the recent update, we added an option to sell items for different consumption dates. When selling breakfasts, you can do that now with just one sale. For that, use Sell multiple per consumption date option. It will allow you to choose the quantity and price of items that will be consumed on different days of the reservation.

All sales will be listed per consumption date in the Sales tab in the reservation form:

You can double-click on the item or use Edit button to adjust sold item quantity or prices.

Search item

Now you can use dynamic search in POS to quickly find items from your list. Start typing the item name to filter the list.

Pay Now button

Pay now button has two options now:

  • Click on Pay Now button – the transaction will be registered on the default property account, e.g., Cash Box. It works like the old “Exact Cash” button.
  • Click on the arrow to select a different account where you would like to save the transaction.

Give change (or don’t)

If the Pay Now amount is higher than the sale items value, on Pay Now button click you will have the option to give a change and register a change transaction in a different currency.

This modal gives you three options:

  • Sell and give change in the same currency. In this case, the system will show you how much is the change for the received amount. It won’t create any change transaction in the system, just the regular sale with the total sale amount.
  • Sell and give change in a different currency. If you select a different currency to give a change, the system will calculate the amount to give to the guest and it will create the change transaction in the selected currency.
  • Sell and do not give change. This option allows you to register the transaction value higher than the total value of sold items. Total sale remains the same, but you register a higher amount paid by the guest.

Sell to Staff members

To register sales to staff members, use Sell to Staff button. Select the user who buys selected items and confirm the sale. Note that you can set up different prices for staff members in item settings.


Booking Methods in automatic emails

Now you can select multiple booking methods in automatic emails instead of creating separate lines for each of them!


Enlarge guest photos 📸

Double-click on the uploaded image will enlarge it so you can see the guest photo or uploaded document on a larger scale.


Smart Availability Rules

Automatically block selected room types if another room type is booked. This availability automation works great if you offer an option to book the whole property or rooms in different combinations. Now you do not have to block such rooms manually and risk overbookings, let the system do it for you!

For example, our FULL HOUSE room type will be closed automatically if selected room types are booked. The reverse rule adds the same rule for selected room types – if one of the room types is booked, FULL HOUSE will be closed automatically.


Minimum Advance Booking for Booking.com

There is a new restriction for Booking.com, Minimum Advance Booking, which you can set up via Cut Off restriction in FDM. Cut off will restrict the minimum number of days before check-in that a guest can book a room or unit. E.g., if we set the restriction for 1 day, guests won’t be able to book for the same day.

restrictions


INE report improvements (for Portugal)

We added some improvements that will help you generate INE from the National Statistics report

In the first step, set up the INE configuration in Property Settings / General / Company Details. After that, you will be able to generate the full INE report from National Statistics. On the right side panel, you will find extra options and fields that you can add to the report.

Did you know that in FrontDesk Master you can …?

IMPORTANT! Hostelworld outage

UPDATE!

HostelWorld has informed us that the problem was resolved. Please make sure all bookings made on November 10th and 11th are in the system. If needed please enter them manually. The new ones should enter correctly.

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HostelWorld nos ha informacion de que el problema está resuelto. Por favor, asegúrese de que todas las reservas de HostelWorld hechas entre el 10 y 11 no noviembre están en el sistema. Si es necesario, ingréselas manualmente. Las nuevas deben entrar correctamente.

Best regards,
FrontDesk Master Team

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Dear Partners,

Hostelworld is currently experiencing issues with sending new bookings to channel managers and receiving availability and rate update. They are working on the solution. Please make sure you have received all new Hostelworld bookings correctly in FrontDesk Master, and add them to the system manually if necessary.

As soon as Hostelworld fixes the issue, we will let you know immediately.

Best regards,
FrontDesk Master Team

****

Estimados Clientes:

Hostelworld está experimentando problemas con el envío de nuevas reservas a los channel managers y con recibir las actualizaciones de disponibilidad y precios. Están trabajando en la solución. Por favor, asegúrense de que han recibido todas las nuevas reservas de Hostelworld correctamente, y añádanlas al sistema manualmente si es necesario.

En cuanto tengamos noticias sobre la resolución del problema, se lo haremos saber enseguida.

Atentamente,
FrontDesk Master Team