Are you a revenue manager?

Hello Revenue Managers!

As you may know, FrontDesk Master is integrated with Pricepoint (pricepoint.co). The properties which use Pricepoint saw increase in revenues by up to 22%.

Currently, Pricepoint is looking for revenue managers interested in collaboration. Please contact Pricepoint at: info@pricepoint.co.

Thanks a lot.

FrontDesk Master Team

Update sneak peek!

Just heads-up!

The next week, we will be rolling out FrontDesk Master’s update with some long-awaited features and improvements. A few major ones:

  1. New booking engine. Book Now 
  2. Dorms.com integration.
  3. City benchmark report and other new reports!
  4. Bedview Swap – long-awaited ability to swap places of two bookings!

and more…!

Don’t worry, you will see the news when it happens. Have a nice week.

FrontDesk Master Team


We are hiring!

We are looking for Sales Representatives. If you think you have what it takes and you know FrontDesk Master well enough, reach out to us to get more information. Contact: florencia@frontdeskmaster.com

We are excited to meet you!

Happy Holidays

Dear friends & partners,

From the entire FrontDesk Master team, we would like to wish you a holiday season filled with joy and laughter. We wish you prosperity in the coming year and look forward to working with you soon.

The next year is really exciting for us and we are happy you are part of the journey. We are working on some big changes for you for 2020!

In the meantime, we hope you enjoy the little surprise we had for you today when logging in 🙂

Happy Holidays!

FrontDesk Master Team

Queridos amigos y socios,

De la parte de todo el equipo de Master de FrontDesk, quisiéramos desearles unas felices fiestas llenas de salud, paz y alegría. Le deseamos prosperidad en el próximo año y esperamos trabajar con ustedes pronto.

Esperamos con ansias este año que viene y estamos felices que sean parte de esta jornada. ¡Estamos trabajando en cambios importantes para el año 2020!

Mientras tanto, esperemos que disfruten de la pequeña sorpresa que tuvieron hoy al iniciar sesión 🙂

¡Felices fiestas!

FrontDesk Master Team

Queridos amigos e parceiros,

De toda a equipe FrontDesk Master, desejamos ótimas festas, repletas de paz, alegria e prosperidade neste ano que está chegando.

Esperamos muito ansiosos por esse próximo ano e ficamos felizes em tê-lo como parte dessa jornada. Estamos trabalhando em grandes mudanças para o ano de 2020!

Enquanto isso, esperamos que goste da pequena surpresa que temos para você ao logar no sistema 🙂

Boas festas!

FrontDesk Master Team

Don’t forget to follow us on Instagram!

Introducing Whatsapp Support

Hello everyone,

We are glad to announce that from now, you can reach our Support Team by WhatsApp at +1 705-615-9942.

Please note that this number can be used only for WhatsApp text messages (no voice calls) and the number is available during our standard support hours:  Mon – Fri from 7am to 3am GMT.

During weekends and holidays in urgent cases, please contact us at urgent@frontdeskmaster.com.

Thank you.
Mateusz Sznir
FrontDesk Master Team

Hola,

Tenemos el placer de anunciar que a partir de ahora, pueden comunicarse con nuestro equipo de soporte por WhatsApp al +1 705-615-9942.

Tenga en cuenta que este número solo se puede usar para mensajes de texto de WhatsApp (sin llamadas de voz) y el número está disponible durante nuestras horas de soporte estándar:

Lun – Vie de 7am a 3am GMT

Durante los fines de semana y días festivos en casos urgentes, por favor contactarnos a urgente@frontdeskmaster.com.

Saludos cordiales,

Mateusz Sznir

FrontDesk Master Team

Olá,

Temos o prazer de anunciar que, a partir de agora, você pode entrar em contato com nossa equipe de suporte pelo WhatsApp através do número +1 705-615-9942.

Observe que este número pode ser usado apenas para mensagens de texto do WhatsApp (sem chamadas de voz) e está disponível durante o horário de suporte padrão:

Seg – Sex das 7:00 às 03:00 GMT

Nos fins de semana e feriados, em casos de urgência, por favor entre em contato conosco através de urgente@frontdeskmaster.com.

Obrigado,

Mateusz Sznir
FrontDesk Master Team

October – Release notes

Hello everyone,

We are glad to inform that several important updates were released. Please have a look below.

Cheers,

FrontDesk Master Team

Hotelbeds Integration

The 2-way integration is already live. Contact our support@frontdeskmaster.com if you want to enable the connection.

Set max. number of rooms sold on channels at once

In order to improve your revenue management efforts, you can now limit the number of beds/rooms that are shown as available on booking portals at once.

Example:

  • Imagine that you have 10 double rooms available for next Saturday;
  • You set the limit to display maximum “3” rooms on portals at once;
  • Now, although you have 10 double rooms, there will be maximum 3 rooms displayed on the booking channels;
  • If you have 9,8,7…4 double rooms available, booking channels will still display only 3 rooms to be booked at once.

Contact us if you need help with setting this up.

New email keys

You can use the new emails keys: {Balance15}, {Balance20}, {Balance25}, {Balance30}, {Balance35}, {Balance40}, {Balance45}, {Balance50} to communicate to guests the % amount of the booking they need to prepay or they will be charged in advance.

Please contact us for more information.

Hostelworld improved its API

Hostelworld improved its API. We are ready to support STOP SELL (=CLOSE ROOM) and Min. Stay per date.

City Benchmark report

Hello,

We are glad to inform you that we have made significant progress in upgrading our server infrastructure. The work is still in development, but as previously discussed, we are on our way to double the server capacity.

Today, we are re glad to inform you that a new City Benchmark Report is almost ready. The report allows benchmarking hostel or hotel performance versus City Average. You will be able to benchmark your occupancy or compare your pickup against the average pace recognized in the city. We hope you will enjoy the report.

Warm regards,

Mateusz Sznir

FrontDesk Master Team