FrontDesk Master update

October 23, 2025

Hello everyone!

Today we have released a new system update. Have a look at the features and fixes below and stay tuned for the next release!

— FrontDesk Master Team ✨


Clock-in improvements

We have added a new permission that requires users to clock-in to access the system. You can enable it for users in General functionality permissions, or contact us to add this permission.

Additionally, clocked-in users will receive a popup reminder about clocking-out when logging out from the system or closing shift.

Clock-out confirmation
Clock-out confirmation

> Learn more about Timesheet and Clock features.


Cleaning fee on Booking Engine

Show the amount of the cleaning fee for guests booking on your Booking Engine. You can configure the cleaning fee in Property Settings / Booking Engine / Settings:

And it will be added per stay to the reservation summary:

It can be then edited directly in the reservation, in the Payments tab:


Agoda CC details now available

We have enabled CC collect for Agoda. From now on, you can find cc details for Agoda reservations in the system, if they are provided by the channel.

Note that Agoda shares the CC details to channel manager only for UPC payment method.

> Learn more Agoda payment methods.


Commission in Daily Revenue report

We have removed the Accounting Mode option in the Daily Revenue report and replaced it with a Commission row in Taxes and Fees section that shows the value of commission collected by channels (like Hostelworld’s commission).

Note: Room revenue doesn’t include commission. 


Bug fixes:

  • Fix buttons in Take Payment
  • Fix the Today button in the calendar
  • Fix link in notification about reservation allocated to different rooms
  • Emails: Send copy to BCC instead of regular email
  • Fix incorrect price when cancelling nights from overview table
  • Fix problem with assigning bookings to another room type from right click even if there is a free bed
  • Fix: Reservation total set to zero changes when room is moved